After the work on the project is complete, you are expected to give feedback to the provider. You cannot complete the project work and release funds from the escrow account until you leave feedback. To complete the project work and rate the service provider, open the current project in "Manage My Projects" section of My Office and click "Complete project".
At the bottom of the page you will be able to rate the service provider.
1. Quality Rating (from 20 to 100) - the sum of average scores per all criteria for each project.
2. Overall Provider Rating (unlimited) - quality_rating/100 * all projects value in US dollars.
Once you give feedback to a provider, you will not be able to modify it.
After you submit feedback for a service provider, it will be displayed in the provider's profile.